Terms & Conditions and Privacy Policy
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Terms and Conditions of Use
Effective Date: 8/31/2024
Welcome to the Sanford Temperature Control website (the “Site”). These Terms and Conditions of Use (“Terms”) govern your use of our Site and the services provided by Sanford Temperature Control (“we,” “us,” “our,” or “Sanford”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site.
1. Acceptance of Terms
By using the Site, you represent that you have read and understood these Terms and agree to be bound by them. If you are using the Site on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.
2. Modification of Terms
Sanford reserves the right to modify these Terms at any time. Any changes to the Terms will be posted on this page, and the “Effective Date” will be updated accordingly. Your continued use of the Site following the posting of any changes constitutes acceptance of those changes.
3. Use of the Site
You agree to use the Site for lawful purposes only and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of the Site by any third party. Prohibited behavior includes, but is not limited to, harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within the Site.
4. Intellectual Property Rights
All content on the Site, including text, graphics, logos, images, and software, is the property of Sanford or its content suppliers and is protected by United States and international copyright laws. You may not modify, copy, reproduce, republish, upload, post, transmit, or distribute any content on the Site without prior written consent from Sanford.
5. SMS/MMS Program Terms & Conditions
Program Description: By opting in, you agree to receive text messages (SMS/MMS) to your mobile number. Messages may include responses to quotes, estimates, or service inquiries, real-time texts to ask and answer questions about our services and pricing, appointment scheduling and confirmations, feedback requests, project updates, and follow-ups.
Program Frequency: You can expect to receive up to 10 messages per month from us.
Opt-Out: You can opt out of this service at any time. Just text “STOP” to the phone number you’ve received the SMS/MMS from. After you text “STOP” to us, we will send you an SMS reply to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you wish to rejoin, you can sign up again as you did the first time or text “START,” and we will start sending SMS messages to you again.
Help: If you are experiencing any issues, you can reply with the keyword “HELP,” or you can get help directly from us at our Contact Us page on this website.
Interruption: Carriers, such as AT&T, are not liable for delayed or undelivered messages.
Costs: Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text or data plan, please contact your wireless provider.
Privacy: For any questions regarding privacy, please read our Privacy Policy below these terms.
6. Disclaimer of Warranties
The Site and all information, content, materials, products, and services included on or otherwise made available to you through this Site are provided by Sanford on an “as is” and “as available” basis, unless otherwise specified in writing. Sanford makes no representations or warranties of any kind, express or implied, as to the operation of this Site or the information, content, materials, products, or services included on or otherwise made available to you through this Site, unless otherwise specified in writing. You expressly agree that your use of this Site is at your sole risk.
7. Limitation of Liability
To the fullest extent permissible by applicable law, Sanford shall not be liable for any damages of any kind arising from the use of the Site or from any information, content, materials, products, or services included on or otherwise made available to you through this Site, including, but not limited to, direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.
8. Indemnification
You agree to indemnify, defend, and hold harmless Sanford, its officers, directors, employees, agents, licensors, and suppliers from and against all claims, losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of these Terms or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the Site using your account.
9. Governing Law and Jurisdiction
These Terms and your use of the Site shall be governed by and construed in accordance with the laws of the State of New Hampshire, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Hillsborough County, New Hampshire, for the resolution of any disputes arising out of or related to these Terms and/or your use of the Site.
10. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect.
11. Contact Information
If you have any questions about these Terms, please contact us at:
Sanford Temperature Control
201 Allard Dr, Manchester, NH 03102
Phone: (603) 769-3956
Email: services@choosesanford.com
By using this Site, you acknowledge that you have read and understood these Terms and agree to be bound by them.
Privacy Policy
This Privacy Policy explains how Sanford Temperature Control (“Sanford,” “we,” “us,” “our”) collects, uses, and discloses personal information of its customers, prospective customers, and visitors to its website at choosesanford.com.
COLLECTION OF PERSONAL INFORMATION
Information collected directly from you: We may collect personal information directly from you, for example, through a web form, during an online or in-person registration, while making a reservation, while setting up an account with us, when you contact us for customer support, or at checkout. Personal information we collect directly from you may include your first and last name, address, email address, and phone number.
Information collected from your device: Our website may use tracking technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device, including, for example, your IP address, browser and operating system information, geographic location, referring website address, and other information about how you interact with the website. Our website may also use cookies to personalize your experience and enable certain features, such as keeping track of items you put in your shopping cart. You may disable cookies in your web browser; however, parts of our website may not function properly. More information about blocking and deleting cookies is available at http://www.allaboutcookies.org. Our email campaigns may also use tracking technologies such as web beacons, pixels, and other similar technologies to automatically collect certain information such as your IP address, browser type and version, and email engagement statistics.
Information collected from our advertising partners: We may collect personal information about you from our advertising partners. Personal information we collect from our advertising partners may include your demographic information, shopping history, and geographic location.
USE OF PERSONAL INFORMATION
We use information collected directly from you to provide you with our products and services, customer service and support, and other relevant information. We may also use this information to market our products and services to you, including by email and text message, subject to your consent.
We use information collected automatically from your device to provide our website to you, to optimize our website, and to assist with our advertising and marketing efforts. We may also use information collected from you and information collected from your device to send you abandoned cart reminders if you added items to your shopping cart but did not complete checkout.
We use information collected from our advertising partners to market our products and services to you.
DISCLOSURE OF PERSONAL INFORMATION
Sanford Temperature Control will not transfer or assign your consent to receive marketing messages under this service, if any, to a third party or share information gathered solely from the SMS program with third parties for them to market to you.
- Email Marketing and Text Message Communications: We use Constant Contact for our email marketing and text message communications. For more information about how we may use your information with Constant Contact and the information that may be collected through our email campaigns, see Constant Contact’s Customer Data Notice available at https://www.constantcontact.com/legal/customer-contact-data-notice.
We may also share your personal information if necessary to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.
EMAIL AND TEXT MESSAGE COMMUNICATIONS
If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us. If you wish to stop receiving text messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message sent from us. For more information, see our Mobile Messaging Terms and Conditions available above.
YOUR PRIVACY RIGHTS
Depending on the privacy legislation applicable to you, you may have the right to request access to the personal information we hold about you, to port it to a new service, or to request that your personal information be corrected or deleted. To exercise any of these rights, please contact us at services@choosesanford.com.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy at any time. Please review it frequently.
CONTACT INFORMATION
If you have any questions about this policy or our privacy practices, please contact us at:
Sanford Temperature Control
201 Allard Dr, Manchester, NH 03102
Phone: (603) 769-3956
Email: services@choosesanford.com
By using our website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
Reach Out to Our Team for More Details
Feel free to call Sanford Temperature Control or fill out the online form for more information. You may also get in touch with our team to schedule an appointment. We look forward to hearing from you.