From Glitches to Glory: Troubleshooting Your Tankless Water Heater

Home | From Glitches to Glory: Troubleshooting Your Tankless Water Heater

Understanding Tankless Water Heaters

Before delving into tankless water heater troubleshooting, it’s important to grasp how these units function and the benefits they offer.

How Tankless Water Heaters Work

Unlike traditional storage tank water heaters, tankless water heaters heat water directly as it flows through the unit. This means there’s no need for a storage tank. When a hot water tap is turned on, cold water travels through a pipe into the heater. An electric element or gas burner then heats the water, providing a constant supply of hot water. Companies like Rinnai offer tankless water heaters that can provide an endless supply of hot water.

Advantages of Tankless Water Heaters

There are several advantages to using tankless water heaters. Here are a few key benefits:

  1. Efficiency and Energy Savings: Tankless water heaters can save energy and reduce utility bills as they heat water only when it’s needed, avoiding the energy loss associated with traditional storage tank water heaters.

  2. Compact Size and Versatile Installation: Their compact size allows them to be installed in various locations, saving space in your home.

  3. Continuous Hot Water Supply: As they heat water on demand, tankless water heaters provide a continuous supply of hot water, ensuring you never run out.

Despite these benefits, tankless water heaters can sometimes present issues such as not providing hot water or insufficient hot water. Our guide on tankless water heater troubleshooting can help you diagnose and resolve these issues. Furthermore, understanding the difference between electric and gas heaters can also aid in troubleshooting, for which you can refer to our article on tankless water heater electric vs gas.

Identifying Common Tankless Heater Issues

When it comes to tankless water heater troubleshooting, the first step is recognizing the problem. There are several common issues that homeowners may encounter with their tankless water heaters. This section will explore three of the most common: no hot water, insufficient hot water, and fluctuating water temperature.

No Hot Water

The absence of hot water is a clear sign that something is wrong with your tankless water heater. This issue could be due to various factors such as a power supply issue, a blocked or dirty water filter, or a malfunctioning heating element.

If your tankless water heater is not producing hot water, it’s recommended to check the power supply, reset any tripped circuit breakers, and ensure that the unit is receiving an adequate gas supply. Refer to our guides on tankless water heater not heating water and tankless water heater not turning on for more detailed troubleshooting steps.

Insufficient Hot Water

Insufficient hot water can be a frustrating issue, especially when you’re in the middle of a shower or doing dishes. This problem can be caused by factors such as low gas pressure, a clogged heat exchanger, or improper sizing of the unit for your household’s hot water demands (The Spruce).

If you’re consistently running out of hot water, it’s worth checking out our guide on tankless water heater sizing. It’s also a good idea to inspect the unit for any visible blockages or dirt and to verify that the gas supply is sufficient.

Fluctuating Water Temperature

A fluctuating water temperature can make for an uncomfortable shower and can be an indication of issues with your tankless water heater. This could be due to a dirty water filter, a malfunctioning temperature sensor, or an inadequate gas supply.

To resolve this issue, you might need to clean or replace the water filter, check the temperature sensor for any signs of damage, and confirm that the gas supply is adequate. For more detailed steps on how to fix this issue, refer to our guide on tankless water heater troubleshooting.

By identifying the specific issue with your tankless water heater, you can take the necessary steps towards resolving it. In some cases, you might be able to fix the issue on your own. However, for more complex problems, it might be necessary to seek professional help.

Troubleshooting Heater Problems

When it comes to tankless water heater troubleshooting, understanding the underlying causes of common issues can guide you towards effective solutions. Let’s explore the possible solutions for some of the most common issues: no hot water, insufficient hot water, and fluctuating water temperatures.

No Hot Water Solutions

The absence of hot water from your tankless water heater could stem from various issues such as a power supply problem, a blocked or damaged water filter, or a malfunctioning heating element. Here are a few steps you can take:

  • Check the power supply: Ensure that the heater is connected to a power source and the circuit breaker has not tripped.
  • Inspect the water filter: A blocked filter can prevent the heater from functioning. Cleaning or replacing the filter can often solve this problem.
  • Examine the heating element: If you have an electric heater, a faulty heating element could be the issue. Look for signs of damage or wear and tear.

If you have tried these steps and your tankless water heater is not heating water, it may be time to seek professional help.

Insufficient Hot Water Solutions

Insufficient hot water could be due to a low flow rate, a clogged water filter, or a temperature setting that is too low. To resolve this issue:

  • Increase the flow rate: A low flow rate could prevent the heater from activating. Try opening the hot water tap a little more to increase the flow.
  • Check the water filter: As with the ‘no hot water’ issue, a clogged filter could be reducing the water flow. Clean or replace the filter if necessary.
  • Adjust the temperature setting: If the temperature setting on your heater is too low, the water may not be heated to the desired temperature. Adjust the setting as needed.

For more guidance on adjusting these factors, you can refer to our tankless water heater sizing guide.

Fluctuating Temperature Solutions

Fluctuating water temperature can be due to a dirty water filter, a malfunctioning temperature sensor, or a problem with the gas supply (Angi). To troubleshoot:

  • Clean or replace the water filter: A dirty water filter can slow down water flow and cause temperature fluctuations.
  • Check the temperature sensor: If the temperature sensor is faulty, it may not accurately detect the water temperature, leading to fluctuations. Inspect it for any faults.
  • Ensure a steady gas supply: For gas heaters, an inconsistent gas supply could cause temperature fluctuations. Ensure the gas supply is steady and uninterrupted.

If these steps do not resolve your issue, it’s recommended to seek professional help, as advised by Rinnai.

Remember, troubleshooting should always be conducted safely, and when in doubt, it’s best to consult a professional. Proper maintenance and regular checks can prevent many of these issues from occurring. Be sure to check out our guide on maintaining your tankless water heater for more information.

When to Seek Professional Help

Despite your best efforts with ‘tankless water heater troubleshooting’, there may be instances when the issues with your tankless water heater are beyond a simple fix. In such cases, it’s important to know when to call in the professionals.

Recognizing Complex Issues

Certain issues with your tankless water heater can be more complex than they initially seem. Problems like your tankless water heater not heating water, tankless water heater leaking, or tankless water heater not turning on could have numerous underlying causes. In the case of fluctuating water temperature, it’s advisable to contact a professional who can accurately identify and resolve the underlying cause.

Even if you have managed to identify the problem, such as your tankless water heater won’t ignite, certain repairs should still be left to professionals. As advised by HomeServe, for complex issues with your tankless water heater, it’s best to consult a professional technician who has experience in diagnosing and repairing these systems.

Benefits of Professional Servicing

If you’re unable to resolve the issue of no hot water after troubleshooting, it’s recommended to seek professional help. Professional servicing of tankless water heaters ensures that any complex issues are properly diagnosed and repaired. This maximizes the lifespan and efficiency of the unit.

Furthermore, professional technicians have the knowledge and tools to handle complex tankless water heater issues. This not only provides peace of mind but also ensures the safety of your system (HomeAdvisor).

So, while basic troubleshooting steps can often rectify common problems, don’t hesitate to seek professional help for more complex issues. This ensures the longevity of your tankless water heater and gives you the confidence that your system is operating efficiently and safely. For guidance on installation and maintenance, refer to our tankless water heater installation guide and tips on tankless water heater venting requirements.

Maintaining Your Tankless Water Heater

The key to ensuring the longevity and optimal performance of your tankless water heater lies in regular maintenance. This not only helps in keeping your water heater running efficiently, but it also aids in preventing common issues that may require troubleshooting.

Regular Maintenance Tips

  1. Flush the System Annually: Over time, minerals and debris from the water can build up in your tankless water heater, leading to clogs and inefficient operation. An annual system flush can help remove this buildup, ensuring that your water heater remains in peak condition.

  2. Inspect the Heat Exchanger: Regularly inspect the heat exchanger for any signs of corrosion or damage. This is an important step in preventing leaks and ensuring the safe operation of your water heater.

  3. Check and Clean the Inlet Water Filter: The inlet water filter can become clogged with sediment over time. Regularly checking and cleaning this filter can help maintain proper water flow through your tankless water heater (The Spruce).

  4. Verify Proper Venting: Lastly, make sure to regularly check that the combustion gases are being properly vented. This is essential for the safe operation of your tankless water heater (Energy.gov).

Preventing Common Issues

The above maintenance tips can help prevent some of the most common issues with tankless water heaters. By regularly flushing the system, you can prevent issues associated with mineral buildup, such as insufficient hot water or fluctuating water temperatures.

Inspecting the heat exchanger and ensuring proper venting can help to prevent more serious issues, such as leaks or the water heater not turning on. Similarly, regularly checking and cleaning the inlet water filter can prevent problems with water flow that could potentially cause your water heater to not heat the water properly.

For more information on the benefits of tankless water heaters and how they compare to traditional water heaters, you can visit our article on tankless water heater vs traditional water heater. If you’re considering installing a tankless water heater, our tankless water heater installation guide can provide you with the necessary steps and considerations for a successful installation.

CONTACT US TODAY

    Pamela S.
    Pamela S.
    Google Review

    I thought Derek was polite. Courteous knew what he was doing. Got my furnace fixed in one day. I was very appreciative and because of his service I will now only use you guys going forward. He’s a great technician.

    Michael S.
    Michael S.
    Google Review

    I'm always impressed when a service provider takes the time to educate me about the product I bought. Eddie explained the protocols for maintaining my mini-splits
    , provided me with the knowledge that he brought to the inspection and showed me how to improve the longevity of the product. In the process he convinced me to extend my service.
    Good job -

    Joan C.
    Joan C.
    Google Review

    Eric, our Sanford tech, did wonderful as always. maintaining our beast of a heating system takes skill. He is prompt and kind gets the maintenance taken care of quickly. He doesn’t mind the annoying dogs or the beam that you have to duck under going up and down stairs.

    They check in the day before coming and Eric texts when on the way. He is always on time. We have been very happy with the work and the professionalism.

    Joyce
    Joyce
    Google Review

    This was my first time using Sanford. Derek was amazing. He diagnosed the problem quickly, showed me the problem, and then quoted me a price which was very reasonable. He had the part on the truck and had the problem fixed within a half hour. From the person I made the appointment with, Irish, to the dispatcher I spoke with for an estimated time of arrival, to Derek, my experience was nothing but positive. I had such a great experience that I will always use Sanford for my heating, cooling, and plumbing needs. Highly recommended!

    John M.
    John M.
    Google Review

    After Sanford did such an impressive job installing our new Bosch furnace last winter, it was a no brainer as to who we wanted to add a central air conditioner to our house.
    They gave us two options and we chose to go with a heat pump. Jason and his team did an incredible job installing the system in just a single day. The quality of their workmanship is second to none and he couldn’t be a nicer person to work with.
    Another great job by Sanford !

    David B.
    David B.
    Google Review

    We had Brian B come to our home to conduct a follow up visit to evaluate our Carrier AC that was installed in February. Just like the three-man crew who did the installation, Brian B did an outstanding job of making sure that everything was working just fine. He answered all our questions and made sure we were confident that our AC would be working fine this summer. Great job.

    Cathleen P.
    Cathleen P.
    Google Review

    Extremely happy with the service I received. Mike did an excellent job of servicing my HVAC system. He was very efficient, knowledgeable and took the time to answer all my questions. Also, the office personnel were very helpful and responsive to all my requests and questions regarding scheduling and pricing. I will be using them again and would highly recommend Mike.

    Janet L.
    Janet L.
    Google Review

    Excellent service. Arrived on time. Asked me questions to diagnose any possible issues. Explained several things I did not know about my system.

    Eric was very pleasant & thoroughly cleaned & diagnosed my system. Every Sanford employee with whom I have had dealings has been pleasant, attentive, and professional. A friend recommended Sanford to me & I recommend them to you as well. I have been very happy with my equipment & service & know I can contact them anytime with questions & concerns & they will respond in a timely manner. Thank you Eric!

    C P.
    C P.
    Google Review

    Our tech was great! He was respectful of the space (and rolled with the chaos of small kiddos running around like goons), knowledgeable, and efficient. We’ve used Sanford for years and will continue to do so.

    Kay H.
    Kay H.
    Google Review

    Kyle G. from Sanford was awesome and super respectful. They installed furnace and AC system. He explained everything without being condescending, helped set up the wireless system, checked it and his team cleaned up everything after the job. My standards are pretty high and Kyle not only met them, he exceeded them. Thank you.

    As Seen & Heard On

    Reach Out to Our Team for More Details

    Feel free to call Sanford Temperature Control or fill out the online form for more information. You may also get in touch with our team to schedule an appointment. We look forward to hearing from you.