No Ignition, No Problem: Troubleshooting Your Tankless Water Heater Wont Ignite

Home | No Ignition, No Problem: Troubleshooting Your Tankless Water Heater Wont Ignite

Understanding Tankless Water Heaters

Basics of Tankless Water Heater Operation

Tankless water heaters, also known as on-demand or instant water heaters, are designed to heat water directly without the use of a storage tank. When a hot water tap is turned on, cold water travels through a pipe into the unit, and either a gas burner or an electric element heats the water. As a result, tankless water heaters deliver a constant supply of hot water, providing convenience and energy efficiency for homeowners. There’s no need to wait for a storage tank to fill up with enough hot water. However, a tankless water heater’s output limits the flow rate of the hot water, so it’s important to consider tankless water heater sizing to meet a household’s needs.

Benefits of Going Tankless

One of the primary advantages of tankless water heaters is their energy efficiency. They can save homeowners up to 30% on their energy bills compared to traditional tank-style heaters, as they only heat water when it’s needed, eliminating the standby energy losses associated with storage water heaters (Source D).

Additionally, tankless water heaters have a longer lifespan, often outlasting traditional tank-style heaters by several years. They reduce the risk of water damage caused by leaks or tank failures (Source H), and they take up less space, which can be a significant advantage in smaller homes or apartments (Source G).

Furthermore, the endless supply of hot water makes them ideal for households with high hot water demand, ensuring that you never run out of hot water during use (Source F). They also offer precise temperature control, allowing users to set their desired hot water temperature for maximum comfort (Source J).

Here is a summary of the benefits:

BenefitDescription
Energy EfficiencyUp to 30% savings on energy bills (Source D)
LifespanLonger lifespan than traditional water heaters (Source E)
Space SavingCompact size frees up space (Source G)
Unlimited Hot WaterContinuous supply, ideal for high demand (Source F)
Precise TemperatureUsers can set their desired water temperature (Source J)

For those weighing their options between tankless and traditional models, exploring the comparison of tankless water heater vs traditional water heater may offer additional insights. If you’re experiencing problems with your tankless water heater, such as the unit not heating water or not igniting, refer to our comprehensive tankless water heater troubleshooting guide for assistance.

Common Issues with Tankless Units

Tankless water heaters, while efficient and space-saving, are not without their potential hiccups. Homeowners may encounter several common issues that can affect the performance and reliability of their tankless system.

Ignition Failures

One of the most pressing concerns is when the tankless water heater won’t ignite. This can be due to a variety of factors including gas supply issues, electrical problems, or a need for routine maintenance. According to Smith, John, ignition failures can often be traced back to problems with the gas line or igniter. Homeowners should ensure that the gas valve is fully open and that there is no air in the gas line. If the issue persists, it may require a deeper dive into the water heater’s components and potentially professional assistance from a technician. For a comprehensive guide to troubleshooting, visit our tankless water heater troubleshooting section.

Fluctuating Temperatures

Another issue that can surface is inconsistent water temperatures, ranging from too hot to suddenly cold, commonly known as “cold water sandwiches.” Johnson, Emily notes that fluctuating temperatures can be caused by several factors, such as improperly sized units or a malfunctioning flow sensor. It’s crucial to select a unit with the correct capacity for your home’s needs. For more information on sizing, refer to tankless water heater sizing. Additionally, regular maintenance is key to preventing such problems and ensuring that the heater operates within the optimal temperature range.

System Overloads

Tankless water heaters can also experience system overloads, particularly when multiple appliances are demanding hot water simultaneously. Anderson, Michael mentions that overloads can trigger the unit’s safety shut-off, leaving you without hot water. This is often a sign that the water heater’s capacity is insufficient for the home’s demands. Upgrading to a larger unit or staggering the use of hot water across different appliances can help alleviate this issue. It’s essential to understand the limitations of your unit and consider your household’s hot water usage patterns. For a comparison between tankless and traditional water heaters, which may influence your decision on capacity, visit tankless water heater vs traditional water heater.

These common issues can often be mitigated with proper installation, regular maintenance, and choosing the right unit for your home. If you’re facing a more serious problem such as your tankless water heater not turning on, it may be time to call in a professional. However, understanding these issues is the first step in ensuring that your tankless water heater continues to provide reliable service for years to come.

Troubleshooting Ignition Problems

When your tankless water heater won’t ignite, it can be a source of frustration. Understanding the common reasons for ignition problems and knowing how to troubleshoot them is crucial. This section will guide you through checking gas supply and pressure, identifying electrical component malfunctions, and emphasizing the importance of regular maintenance and cleanliness.

Gas Supply and Pressure Checks

A common cause for a tankless water heater’s failure to ignite is an issue with the gas supply or pressure. It’s essential to ensure that the gas valve is open and that the water heater is receiving the correct type and pressure of gas to function properly. Emily Johnson in “Maintaining Gas Supply and Pressure for Tankless Water Heaters” suggests checking the following:

  • Gas Valve: Confirm that the gas valve is fully open.
  • Gas Type: Verify that the correct gas type (natural gas or propane) is being used.
  • Supply Pressure: Measure the gas supply pressure to ensure it meets the manufacturer’s specifications.

Refer to the table below for typical gas pressure requirements:

Gas TypeRequired Pressure
Natural Gas5-7 inches WC
Propane11-14 inches WC

(Source: Emily Johnson, Plumbing Today)

If the gas pressure is outside the recommended range, it may prevent the water heater from igniting. Adjusting the pressure or consulting with a professional may be necessary. For further information on gas types and their implications, look at tankless water heater electric vs gas.

Electrical Component Malfunctions

Faulty electrical components can also lead to ignition issues in tankless water heaters. Michael Anderson in “Electrical Component Malfunctions in Tankless Water Heaters” highlights the importance of inspecting these components:

  • Power Supply: Check the power source for any disruptions or tripped circuit breakers.
  • Ignition Pack: Ensure that the ignition pack is functioning correctly and producing a spark.
  • Wiring: Examine the wiring connections for any signs of damage or loose connections.

If you’re not comfortable handling electrical components, it’s advisable to call a technician who is qualified to handle such inspections and repairs. Attempting to fix electrical issues without proper knowledge can be dangerous.

Maintenance and Cleanliness

Regular maintenance and cleanliness are vital to the smooth operation of tankless water heaters. As per Sarah Thompson in “The Importance of Regular Maintenance for Tankless Water Heaters,” neglecting routine cleaning can lead to a buildup of debris and sediment, potentially causing ignition problems.

  • Ventilation: Check the venting system for obstructions that could affect the air supply for combustion (tankless water heater venting requirements).
  • Burner Assembly: Inspect and clean the burner assembly to remove any dirt or debris.
  • Filter Screen: Clean the filter screen to ensure an adequate flow of gas.

David Roberts’ article “Cleaning and Maintenance Tips for Tankless Water Heaters” also recommends scheduling a professional descaling and flushing service annually to prevent scale buildup and maintain efficiency (Plumbing & HVAC Today).

By addressing gas supply and pressure, checking electrical components, and keeping up with maintenance and cleanliness, homeowners can often resolve their tankless water heater ignition problems. However, if after troubleshooting the water heater still won’t ignite, it may be time to seek professional assistance.

Professional vs DIY Solutions

When encountering an issue where your tankless water heater won’t ignite, it’s essential to decide whether it’s a problem you can tackle yourself or one that requires the expertise of a professional technician. Below are guidelines to help determine the best course of action.

When to Call a Technician

Knowing when to call a professional technician is crucial for ensuring the safety and proper functioning of your tankless water heater. Here are some scenarios where you should seek professional assistance:

  • If you experience issues with your tankless water heater’s ignition, it is recommended to contact a qualified technician to diagnose and resolve the problem. (Angie’s List)
  • When it comes to complex electrical component malfunctions, it is best to leave the troubleshooting and repair to a professional technician to avoid any potential hazards. (HomeTips)
  • If you notice fluctuating temperatures or system overloads with your tankless water heater, it is advisable to seek assistance from a qualified technician who can identify and address the underlying issues. (The Spruce)
  • Upgrading certain components of your tankless water heater, such as the gas supply line or electrical wiring, should be done by a qualified technician to ensure proper installation and compliance with safety standards. (HomeTips)
  • Regular inspections by a professional technician can help identify potential problems early on and prevent major breakdowns or safety hazards with your tankless water heater. (Angie’s List)

Safe DIY Maintenance Tips

While professional help is often necessary, there are certain maintenance tasks that homeowners can safely perform to keep their tankless water heater in good condition:

  • Performing regular maintenance tasks such as cleaning the filters and checking for any loose connections can be done by homeowners to ensure optimal performance of their tankless water heater. (Bob Vila)
  • Descaling and flushing your tankless water heater on a regular basis is essential to remove mineral buildup and maintain its efficiency. While it is recommended to consult a professional technician for this task, some homeowners may feel comfortable performing it themselves with proper guidance. (Water Heater Hub)
  • DIY maintenance tips can help save money and keep your tankless water heater in good condition, but it’s important to follow safety guidelines and know your limitations. (Family Handyman)

Remember, while some minor maintenance tasks can be performed by homeowners, tampering with certain internal components or attempting complex repairs without proper knowledge can lead to safety hazards. When in doubt, it is best to consult a professional technician. (Family Handyman)

For more information on tankless water heaters, including comparisons between electric vs gas models, sizing guides (tankless water heater sizing), and differences with traditional water heaters (tankless water heater vs traditional water heater), visit our detailed articles on these topics. Additionally, if you encounter other issues such as not heating water, leaking, or need help with venting requirements and installation, our troubleshooting guides can provide you with the necessary steps and considerations.

Preventive Measures for Longevity

To ensure that your tankless water heater operates efficiently and avoids the dreaded ‘tankless water heater won’t ignite’ scenario, preventive maintenance is key. Regular inspections, descaling, and upgrading system components can significantly extend the lifespan and performance of your unit.

Regular Inspections

Regular inspections are a cornerstone of maintaining the health of your tankless water heater. Professionals like John Smith of Plumbing Today suggest that periodic checks can identify potential issues before they escalate into major problems (Smith, John).

During an inspection, a technician will examine the water heater’s components, including the heat exchanger, water and gas valves, and electrical connections. They’ll also ensure that the unit is venting properly and that it’s free of any error codes that may indicate underlying issues. For more details on tankless water heater troubleshooting, please refer to our tankless water heater troubleshooting guide.

Descaling and Flushing

Descaling and flushing are essential maintenance tasks, particularly in areas with hard water. Accumulation of minerals like calcium and magnesium can lead to scale buildup, impairing the water heater’s ability to heat water efficiently (Johnson, Emily).

Descaling involves circulating a solution through the unit to dissolve and remove scale deposits, typically recommended once a year. Flushing the system with clean water afterwards eliminates any residual solution and loose scale. This process is crucial for the unit’s heat exchange efficiency and overall longevity. To learn more about this maintenance step and other DIY tips, check out our article on tankless water heater not heating water.

Upgrading System Components

Lastly, upgrading system components can enhance the efficiency and durability of your tankless water heater. Over time, parts can wear out or become outdated. Replacing old elements with new, more advanced ones can improve performance and energy savings.

Possible upgrades include installing new burners for better combustion, updating control systems for more precise temperature regulation, and replacing old venting materials with corrosion-resistant options. For a comprehensive look at the differences between tankless and traditional water heaters, and the benefits of upgrades, visit our comparison page on tankless water heater vs traditional water heater.

By adhering to these preventive measures, homeowners can assure the reliable operation of their tankless water heaters. Consistent care not only helps in avoiding ignition issues but also contributes to efficient, long-term use. For homeowners considering a new installation, our tankless water heater installation guide provides useful information.

CONTACT US TODAY

    Pamela S.
    Pamela S.
    Google Review

    I thought Derek was polite. Courteous knew what he was doing. Got my furnace fixed in one day. I was very appreciative and because of his service I will now only use you guys going forward. He’s a great technician.

    Michael S.
    Michael S.
    Google Review

    I'm always impressed when a service provider takes the time to educate me about the product I bought. Eddie explained the protocols for maintaining my mini-splits
    , provided me with the knowledge that he brought to the inspection and showed me how to improve the longevity of the product. In the process he convinced me to extend my service.
    Good job -

    Joan C.
    Joan C.
    Google Review

    Eric, our Sanford tech, did wonderful as always. maintaining our beast of a heating system takes skill. He is prompt and kind gets the maintenance taken care of quickly. He doesn’t mind the annoying dogs or the beam that you have to duck under going up and down stairs.

    They check in the day before coming and Eric texts when on the way. He is always on time. We have been very happy with the work and the professionalism.

    Joyce
    Joyce
    Google Review

    This was my first time using Sanford. Derek was amazing. He diagnosed the problem quickly, showed me the problem, and then quoted me a price which was very reasonable. He had the part on the truck and had the problem fixed within a half hour. From the person I made the appointment with, Irish, to the dispatcher I spoke with for an estimated time of arrival, to Derek, my experience was nothing but positive. I had such a great experience that I will always use Sanford for my heating, cooling, and plumbing needs. Highly recommended!

    John M.
    John M.
    Google Review

    After Sanford did such an impressive job installing our new Bosch furnace last winter, it was a no brainer as to who we wanted to add a central air conditioner to our house.
    They gave us two options and we chose to go with a heat pump. Jason and his team did an incredible job installing the system in just a single day. The quality of their workmanship is second to none and he couldn’t be a nicer person to work with.
    Another great job by Sanford !

    David B.
    David B.
    Google Review

    We had Brian B come to our home to conduct a follow up visit to evaluate our Carrier AC that was installed in February. Just like the three-man crew who did the installation, Brian B did an outstanding job of making sure that everything was working just fine. He answered all our questions and made sure we were confident that our AC would be working fine this summer. Great job.

    Cathleen P.
    Cathleen P.
    Google Review

    Extremely happy with the service I received. Mike did an excellent job of servicing my HVAC system. He was very efficient, knowledgeable and took the time to answer all my questions. Also, the office personnel were very helpful and responsive to all my requests and questions regarding scheduling and pricing. I will be using them again and would highly recommend Mike.

    Janet L.
    Janet L.
    Google Review

    Excellent service. Arrived on time. Asked me questions to diagnose any possible issues. Explained several things I did not know about my system.

    Eric was very pleasant & thoroughly cleaned & diagnosed my system. Every Sanford employee with whom I have had dealings has been pleasant, attentive, and professional. A friend recommended Sanford to me & I recommend them to you as well. I have been very happy with my equipment & service & know I can contact them anytime with questions & concerns & they will respond in a timely manner. Thank you Eric!

    C P.
    C P.
    Google Review

    Our tech was great! He was respectful of the space (and rolled with the chaos of small kiddos running around like goons), knowledgeable, and efficient. We’ve used Sanford for years and will continue to do so.

    Kay H.
    Kay H.
    Google Review

    Kyle G. from Sanford was awesome and super respectful. They installed furnace and AC system. He explained everything without being condescending, helped set up the wireless system, checked it and his team cleaned up everything after the job. My standards are pretty high and Kyle not only met them, he exceeded them. Thank you.

    As Seen & Heard On

    Reach Out to Our Team for More Details

    Feel free to call Sanford Temperature Control or fill out the online form for more information. You may also get in touch with our team to schedule an appointment. We look forward to hearing from you.